Privacy Policy

Welcome to Grabsy (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website www.grabsy.in.

By using our website, you agree to the terms of this policy.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via payment gateways)

b) Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referring website

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve website functionality

  • Prevent fraud and unauthorized transactions

  • Send promotional offers (only if you opt-in)

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information with trusted third parties such as:

  • Payment gateways

  • Shipping and logistics partners

  • Marketing service providers

  • Shopify (our e-commerce platform provider)

These partners only use your data to perform services on our behalf.

4. Payment Security

All payments are processed through secure payment gateways.
We do not store your full payment details such as credit/debit card numbers.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance browsing experience

  • Remember cart items

  • Analyze website traffic

  • Improve marketing performance

You can disable cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (subject to legal requirements)

  • Opt-out of marketing emails

To exercise these rights, contact us at:

📧 [Insert Your Support Email]

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Grabsy
📧 Email: Support@grabsy.in